We will pay the costs for any items that are damaged upon receipt, ensuring a full refund. If you fail to receive your order, please contact us on 01803 862245 immediately.

We are unable to re-stock returned food items because of health and safety concerns; they must be disposed of. However, if you want to return your ordered products in the same condition they were received, you may do so within 14 days of your order date and receive a full refund.